Terms & Conditions
By paying the deposit on your booking you are accepting the following Terms & Conditions:
- booking cancellations with at least 48 hours notice will receive a full refund
- booking cancellations made with less than 48 hours notice will not be entitled to a refund
- requests to reschedule bookings must be made with a minimum of 48 hours notice - rescheduled bookings are subject to availability
- should there be issues with the weather - outdoor bookings can be set up indoors; given the indoor space is appropriate
- you must provide / ensure adult supervision of the soft play area for the length of your booking
- the soft play equipment is for use by babies and children 0 - 5 years of age - it is not suitable for older children or adults
- Peanut’s Party Hire cannot be held responsible for accidents or injury caused while the soft play area is in use by the booking holder
- Peanut’s Party Hire sanitise and safety check all items and equipment prior to bookings
- damages to any equipment could mean you lose part or all of your deposit
- the cost of any missing items will be billed to the booking holder
- no food or drinks are to be taken into or consumed within the soft play area
- no pets in the soft play area
- no smoking or vaping in or around the soft play area
- no shoes to be worn in the soft play area
- a clean, safe and recommended sized area must be provided for the set up of the soft play equipment
- Peanut’s Party Hire have the right to refuse service if the area provided is unsuitable
- Peanut’s Party Hire have the right to refuse service if customers act in ways to harm or endanger staff
- Should Peanut’s Party Hire have to cancel a booking due to unforeseen circumstances - a full refund will be issued.